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WebTrain Communications provides web conferencing services for educational training, business meetings, presentation webinars and live auctions. WebTrain is a privately-held Canadian company established in 1999.[1]
HistoryThe WebTrain concept was developed in 1998 by Gary Campbell for the purpose of reducing training costs for off-site business clients.[2] The idea was expanded to include additional communication services. Six different communication products were released after two years of initial development. Each of the software products provided a specific set of features related to its intended market. There was a call alert monitor, a free PC-PC telephone application, a virtual business meetings application, a webinar presentation application, a virtual conference center application, and a web based virtual classroom application. All products were VoIP based. After releasing the different products in 2001, it was found that clients wanted a single product that provided all of the features offered by each of the separate applications and services. In 2003, WebTrain released version 1 of their Communicator product, merging the feature sets of the separate applications into a single hosted application. Version 2 was released Feb 11, 2003.[3] Version 3 of the Communicator was released August 6, 2006. The v3 French and English version release was a complete rewrite of the existing product, utilizing .NET for the back end meeting services. Web service APIs for back end integration and OEM white labeling were also provided in the v3 release. Version 4 was released on October 12, 2008.[4] Dr. Doug Hallett is the CEO and Chairman of WebTrain. [1] Hallett's more notable achievements include receiving a medal from the United Nations [5] relating to his research and discovery of dioxins in the Great Lakes. He was senior scientific advisor to Environment Canada Ontario region [6], holds numerous patents of his inventions (PBC destructor [7] [8] [9], UV Water Disinfector [10]) and took ELI Eco Logic public as CEO. [11] On November 20th, 2000, Raystar Enterprises Ltd. announced their intentions of a reverse takeover transaction.[12] [13] The transaction failed as the Internet tech bubble burst during the transaction period. WebTrain was recognized by PC Magazine in 2002 as a contender to major web conferencing providers.[14] Their product has been compared to 39 other vendors by Wainhouse Platinum Research [15] and mentioned in the 2006 Frost and Sullivan World Web Event Services Markets report.[16] In 2006, WebTrain was present at the BCTIA (British Columbia Technology Industry Association) Technology Impact awards ceremony being nominated as one of the three most successful technology startup companies in British Columbia.[17][18] 700 technology companies were represented at the awards ceremony.[19] On October 17th, 2008 WebTrain announced teleconferencing is now provided with all web conferencing plans at no additional cost.[20] Business ModelsWebTrain provides 11 [20] different types of hosted business models. The business models are:
All plans include Teleconferencing, VoIP, all software features and all website services (invitations, scheduling, enrolment, contact groups, etc).[20] WebTrain also licenses in-house servers based upon concurrent users. SoftwareWebTrain is a single conferencing product (the same product is used by meeting hosts, presenters and participants) for varying uses (meetings, training, education, webinars, etc.) The product is developed for Windows, and embedded in Internet Explorer, FireFox, Netscape 8 or Opera. Because their Voice-over-IP is low bandwidth (6300b/sec), a high bandwidth connection is not required. [3] A persistent outbound SSL connection is required by client software while in a meeting. The service is hosted at the MCI Worldcom colo location in Vancouver, British Columbia, Canada. The Saskatchewan Government (Ministry of Education - Technology Supported Learning) provides this statement as to what WebTrain is: "WebTrain is a powerful and exciting technology that enables students and teachers to communicate visually and verbally in an online, virtual classroom".[21] SecurityMeetings are SSL based; non-secure meetings are not supported. A paid security review was performed by IBM security.[22] The McAfee Automated Web Safety Testing Results site reports no security concerns relating to the software.[23] The software is distributed as a Windows MSI with a VeriSign software developers certificate.[22] SupportWebtrain provides free, direct telephone support for web conference organizers as well as participants. For events that are not backed by a large staff, direct support to help conference participants get setup and connected is critical. UseThe product is used by different types of organizations in different ways for different purposes.
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